COVID-19 Information

In order to protect you and your family, our service team will do the following:

1. Sanitize their hands before entering your home, wipe down all devices, and wear clean shoe covers and gloves.
2. Wipe down their service truck, including steering wheels and seatbelts, after every home visit and sanitize their hands again.
3. Spray disinfectant or wipe down the areas serviced or touched unless it’s dangerous to do so.
4. Discuss your needs over the phone before we enter your home, so we have a better understanding of the problem to minimize face to face contact.
5. Enter your home through the door closest to the problem area.
6. If you prefer, our technician can discuss the problem and recommended repair/replacement needs with you over the phone so you do not need to be in the same room.
7. Minimize our contact with surfaces around the area being repaired.
8. Provide alternate procedures for signing paperwork. We are eliminating the need to have any physical contact with the same pen, paperwork, or tablet.