Emergency Plumber in Woodbury and the East Metro
Active leaks, burst pipes, sewer backups, and no hot water get same-day priority from licensed A.J. Alberts plumbers during business hours. Shut off the water, then call 651-738-0580. After hours, leave a message and it is heard first thing the next business morning.
Quick Summary
A.J. Alberts Plumbing provides emergency plumbing repair for homeowners in Woodbury, the East Metro and the St. Croix Valley. With 37 years of local experience, upfront pricing, and a 4.9-star rating across 863 Google reviews, our licensed plumbers diagnose the problem and give you the price in writing before the work starts. Call 651-738-0580 to book.
What We Do
A plumbing emergency is any failure that is putting water where it should not be, taking water or heat away from the house, or backing sewage into it. A.J. Alberts is a residential plumbing company based in Woodbury with ten licensed plumbers on the road across the East Metro and the St. Croix Valley. During business hours, active leaks, burst pipes, sewer backups, and homes without hot water move to the front of the day. This page tells you what to do in the first ten minutes, what to expect when you call, and which problems can safely wait for a scheduled visit.
Burst and Frozen Pipes
Split copper, cracked fittings, and frozen lines in exterior walls and crawl spaces, repaired and, where the freeze will repeat, rerouted or insulated.
Active Leaks and Water Line Breaks
Leaks under sinks, behind walls, at the water meter, and in the service line between the street and the house.
Sewer Backups and Main Drain Clogs
Sewage in a floor drain, tub, or basement shower means the main line is blocked. We clear it and camera the line to find the cause.
Water Heater Leaks and Failures
A leaking tank, no hot water, or a gas water heater that will not stay lit. Repair when it is a part, replacement when the tank has failed.
Sump Pump Failure in a Storm
A pump that quit during heavy rain or spring melt, replaced before the basement floods again, with battery backup where it fits.
Gas Line Leaks
If you smell gas, leave the house and call your gas utility or 911 from outside first. Once the line is safe, we find and repair the leak and pressure test the system.
Common Problems We Solve
Don't let plumbing issues disrupt your life. We quickly diagnose and fix the problems that cause you the most stress.
- Water spraying or pouring from a pipe, fitting, or appliance connection
- A ceiling stain that is spreading or dripping
- Sewage or gray water coming up a floor drain, tub, or basement shower
- No hot water, or a water heater leaking from the tank
- A sump pump that stopped running during rain or snowmelt
- A frozen pipe with no flow at the tap, or a pipe that has already split
Need help right away?
Our local technicians are ready to diagnose and fix your issue.
Call 651-738-0580What to Do in the First Ten Minutes
Do these before you call, or while you are on the phone with us. They limit the damage and make the repair simpler.
- Shut off the water at the main. In most Minnesota homes the main shutoff is in the basement or utility room where the water line comes through the wall from the street, near the water meter. A lever handle turns a quarter turn until it is crosswise to the pipe; a round handle turns clockwise until it stops. If the leak is at one fixture, the small valves under the sink or behind the toilet will do.
- If the water heater is leaking, close the cold-water valve on the pipe above the tank. On a gas water heater, turn the gas control knob to Off. On an electric water heater, switch off its breaker. Leave draining the tank to the plumber.
- If sewage is backing up, stop using every drain in the house: toilets, sinks, showers, the washing machine, and the dishwasher. Anything you run adds to what is coming up. Keep children and pets away from the water.
- If a pipe is frozen but has not burst, open the faucet it feeds and warm the pipe with a hair dryer or warm towels, working from the faucet back toward the frozen section. Never use an open flame. If the pipe has split, shut off the main and leave the faucet open.
- If you smell gas, do not flip switches or use your phone inside. Leave the house, then call your gas utility or 911 from outside. Call us after the line has been made safe.
- Move what you can out of the water and get air moving with a fan. Take a few photos for your insurer before cleanup starts.
How Same-Day Priority Works
A.J. Alberts schedules emergency calls during business hours, and active leaks, burst pipes, sewer backups, and no-hot-water calls are moved ahead of routine work. When you call 651-738-0580, tell the office it is an emergency and what you have already shut off. The office tells you whether a plumber can reach you today and gives you an arrival window. If you call after hours, leave a message with your name, number, address, and the problem; it is heard first thing the next business morning and emergencies are placed first on that day. We would rather give you the real arrival window than promise one we cannot keep.
On arrival the plumber confirms the shutoff, finds the failure, and gives you a written price before repairing anything. That is the same on every emergency call: the quote comes first, there are no commissioned salespeople, and the repair carries our craftsmanship warranty.
What Counts as a Plumbing Emergency, and What Can Wait
Call it an emergency when water is actively flowing where it should not, when sewage is backing up, when the house has no water or no hot water, when a frozen pipe has no flow in freezing weather, or when you smell gas. These get same-day priority.
A slow drip you can catch in a bucket, a running toilet, a dripping faucet, a slow drain that still drains, a water heater that is making noise but still heating, or a sump pump that is older than ten years but running are urgent, not emergencies. Book them for the next open appointment and you get the same plumbers and the same written pricing, usually with a shorter wait than an emergency slot.
Our Process
We make getting service simple, transparent, and stress-free.
Shut Off the Water, Then Call or Book
Close the main or the fixture valve, then call 651-738-0580 and say it is an emergency. Online booking is available as well.
Same-Day Priority
During business hours, active leaks, burst pipes, sewer backups, and no-hot-water calls move ahead of routine work. The office gives you an arrival window.
Written Quote First
The plumber confirms the shutoff, finds the failure, and gives you the price in writing before any repair begins.
Repair, Test, Clean Up
The repair is made, the line is pressure tested or the system is run to confirm it, the area is cleaned up, and the work carries our craftsmanship warranty.
Transparent, Upfront Pricing
We believe in honest, straightforward pricing. After diagnosing your issue, we provide a clear, upfront price before any work begins. No hidden fees, no surprises, just quality work you can trust.
What Our Customers Say
Verified Google review excerpts about A.J. Alberts, shown as written and linked to the originals. These are business-wide reviews, not claims about a particular service. More reviews
"AJ Alberts is hands-down the best plumbing service in Woodbury. This was my third or fourth time working with them, and they continue to earn my complete trust. They offer highly competitive, job-based flat pricing (not hourly) and never pressure you into upsells...."
"Ryan was professional and very diligent in checking that the shower faucet was working properly after installation. He did not bolt for the door the second he finished the job. He worked clean wearing shoe protection and cleaning up everything after he finished. The price was reasonable. 1s time I have used AJ Alberts will definitely call them in the future."
"New service - AJ Alberts installed two toilets and a kitchen faucet. Kevin Lundell was wonderful to work with. His recommendations were spot on and he did a timely job of installation. Highly recommend...."
"James from AJ Alberts Plumbing was at my home to fix an overactive toilet - it wouldn't shut off. He not only fixed it quickly but also showed me what to look for in the future if the problem happens again...."
Frequently Asked Questions
Do you take emergency plumbing calls at night or on weekends?
Where is the main water shutoff in a Minnesota home?
A pipe burst and water is everywhere. What do I do first?
Is a sewer backup an emergency?
I smell gas. Should I call a plumber?
Do you charge more for an emergency call?
Which cities do you cover for emergency plumbing?
Emergency Plumbing by City
A.J. Alberts is based in Woodbury and covers the East Metro, the St. Croix Valley, and western Wisconsin. Pick your city for the plumber who covers it.
Schedule Service Today
Click Book Service to use our online scheduler, or call us directly for immediate assistance.